What this means now, is that we have re-opened our doors to visitation, dining, and connections activities. Both the CDC and CMS issued new guidance stating that with vaccination rates high, creating a safe environment for family visits is now possible.
All of our Juniper communities are now open for visits from friends, family, and volunteers.
We are committed to delivering an industry-defining standard of cleanliness and sanitation in our communities as we provide a safe place for seniors to call home. The COVID-19 Environmental Safety Team, comprised of leadership from disciplines experienced in infection control, has implemented the White Glove Green Clean Program as the cleaning and infection prevention standard for our communities.
With vaccination rates above 95% and new guidance from the CDC, we are able to reopen our doors to visitation! We are thrilled to be able to reunite family and friends. Both the CDC and CMS, the federal agency that oversees Medicare and Medicaid, issued new guidelines regarding visitation. It is clear that with vaccination rates high, creating a safe environment for family visits is now possible. We are able to allow indoor visitation for residents (regardless of vaccination status), except for a few circumstances. If the resident is fully vaccinated, they can even choose to have close contact – yes hugs! – with their visitor while wearing a well-fitting facemask. Of course, there are state and local variations, so consult the page for your particular community for details.
Single entry point into the community
Screening and attestation completed at front desk
Outdoor visit spaces established with six feet social distance, continued virtual and window visits.
Visits of all types must be pre-arranged with the community
Universal masking for visitors and residents
A few marked entry points into the community
Syntelligence electronic sign-in for screening and attestation
Both indoor and outdoor visit spaces are available depending on your comfort level
Masking required for visitors and residents in common areas, but no longer in resident rooms
We have taken a proactive approach to move-ins which includes proper COVID-19 testing and a careful assessment process. We have a specific move-in process and package which includes additional support and even pampering during the 14-day self-isolation period. Our teams are ready to facilitate both virtual and socially distant visits with family during this time as well as telehealth services as needed.
Movers allowed only to nearest exterior door to apartment
Furniture moved from exterior to apartment by community team
New residents test negative before move-in, followed by two additional tests within first 72 hours; if both are negative, self-isolation time may be shortened
Movers who pass screening and with required PPE may assist move into the apartment
New resident test negative before move-in, followed by two additioanal tests within first 72 hours, if both are negative self-isolation time may be shortened
Package of move-in transition services to pamper new residents during period of self-isolation
We strive to provide memorable dining experiences with spirited service, companionship, and nourishment through sharing the joy of good food, well presented and graciously served. During the pandemic however, dining has been room service only. We added festive cart services such as create-your-own ice cream sundae, happy hour, Taco Tuesday, and more! As we move forward, we will begin to open up our community dining once again.
One to two meals in dining room as regulations allow
Smaller groups of 10 within multiple venues, table dividers utilized as needed
Room Service enhanced with Door Dash senior menu
Festive cart service
Clean and disinfection after each seating
All-Day dining with three meals in dining room
Groups up to 25, as regulations allow
Continue Room Service with Door Dash senior menu and festive cart service
Multiple seatings in different venue throughout the community
Clean and disinfection after each seating
Connections and activities did not stop just because we were sheltering in place! We moved to more virtual events and incorporated REfresh and Get Happy programs to boost physical and emotional wellness. We continue to provide personalized one-on-one connections programming as well. For residents of faith, we facilitate virtual connections with their local places of worship.
Begin offering three group activities per day
Small group activities allowed of 10 or less people, with social distancing
Offer multiple small groups of same connections program
Virtual programming and hallway activities continue
Offer five or more group activities per day
Larger group activities allowed of 25 or less people, as regulations loosen
Safe socialization through hallway and small group activities
Consistent staffing of activities
Check with your particular community of interest for the most up-to-date information
We’d be happy to discuss any questions that you may have, or feel free to download our safety procedures in full detail.
This platform provides a source for increased resident engagement and social activity for aging adults through tech and digital outlets. Leaders at Juniper Communities and LTC REIT have gathered these resources for teams, individuals, senior living residents and families to access free resources.